Our website address is:: www.villa-franka.eu.
Villa Franka Nedešćina respects your privacy and is committed to protecting personal data obtained through the online information system. Villa Franka Nedešćina will not share this data with third parties or use it for other purposes without your consent. Our online information system contains certain links to other external websites, which are not directly related to our company.
Villa Franka Nedešćina assumes no responsibility for the data protection practices found on these websites.
Villa Franka Nedešćina undertakes to do everything in its power to protect the data and privacy of visitors to the Villa Franka Nedešćina website.
To prevent unauthorized access to or disclosure of the collected data, to maintain the accuracy of personal data, and to ensure its appropriate use, appropriate technical and organizational procedures have been established to protect the data collected. Since the Internet can be unpredictable, Villa Franka Nedešćina cannot prevent possible misuse of data despite all security measures and secure communication protocols.
This Privacy Policy, in the definition of personal data protection, governs the collection, storage, and use of personal data collected by Villa Franka Nedešćina from you when you use the website www.toni-petar.com and related websites.
Owner, Controller, and Administrator of Personal Data
The definition of the “website owner” and the “controller or administrator of personal data (administrator)” within the meaning of the General Data Protection Regulation (GDPR) and the applicable Croatian Data Protection Act is:
Villa Franka Nedešćina, Klapčići 38k, HR-52231 Nedešćina.
Users and Related Websites
User
A website user is any person who uses this website and related Villa Franka Nedešćina websites as a visitor.
Villa Franka Nedešćina Website
The Villa Franka Nedešćina website user is any person who uses its website www.villa-franka.eu (hereinafter referred to as the Website) as a visitor.
Personal Data: Collection and Purpose of Data Processing
Villa Franka Nedešćina collects, upon user authorization, various data about Website visitors in order to identify users. The data is collected and used as further described below.
Data Collection via Web Forms
Villa Franka Nedešćina collects personal data from the website – provided the user voluntarily provides such data by using online forms on the website or by subscribing to our newsletter or other forms of e-notifications intended for business and marketing communication with users.
The following data is collected:
- Name and Surname
- Address
- City and Postal Code
- Email Address
- IP Address
- Phone Number
The purpose of data collection on the website is of a business nature, which means that when you submit a form with the intention of business cooperation, you agree that we store your personal data in our database for the purpose of further communication with you. We store your data based on the legitimate interest of Villa Franka Nedešćina to process and use your data for the purpose of further cooperation and direct marketing.
The Administrator is not responsible for the data and contact information provided by users being correct, true, or up-to-date. As a user of the website, it is your responsibility to provide correct and up-to-date information when using the website.
Information on Website Use
The Website may automatically collect certain information about the user’s computer hardware and software. This data is used solely to provide general statistics on website usage. This data may include:
- Browser type,
- Domain name,
- Access time, and
- Addresses of websites visited on our Website.
This data is collected using cookies. The use of cookies, their application, and deletion are described in detail in the related text.
Purpose of Data Processing
Fulfillment of Rights and Obligations arising from Submitted Inquiries and / or Signed Contracts
Within the framework of the sale / purchase of products and arising from contractual obligations, Villa Franka Nedešćina processes users’ personal data for the purpose of identifying individuals for the purpose of executing the contract (the contract for the sale of products between Villa Franka Nedešćina and the buyer is based on the submitted inquiry, which may be modified from the original in the negotiation process and outside the website). Therefore, the processing of personal data is considered to have a legal basis for the purpose of concluding the contract.
In the event of product purchase, personal data is processed for various purposes, such as communication with the customer regarding the execution of the order, problem resolution (complaints, warranty), notifying the customer about order processing and delivery, or other notifications required by law for the execution of the order, for possible billing purposes, and for accounting and tax purposes.
Communication with Users
- For the purpose of direct marketing – emails containing useful, informative, interesting, or important information from the Administrator (information about new offers, promotions, invitations to events, participation in drawings and competitions, useful tips for users, etc.).
- Re-marketing (Google, Facebook) for the purpose of better and more relevant user information and improving the level of user engagement.
- For market analysis and user segmentation for customized product and service offers.
Based on the submitted personal data, you may receive customized data or offers via email to the email address you entered or as printed material to your provided physical address.
Newsletter
We use your information for the following marketing purposes:
- To send you regular news related to our products and services. You can unsubscribe from receiving email notifications quickly, easily, and at any time – just click on the “Unsubscribe” link in every newsletter.
- Based on your information, personalized offers may be displayed to you on our websites, mobile applications, or even on other pages/applications (including social networks), and the content of the page displayed to you may be personalized. These may include offers that can be booked directly through our website, or other third-party offers and products that we think you might like.
- When participating in other promotional activities (such as contests, loyalty programs, or sweepstakes), relevant information will be used for the administration of these promotional activities.
User Activity Analysis
- Segmentation and profiling of users with the goal of personalized and more relevant information and achieving a higher response rate to email messages.
- By analyzing the reading of emails, especially which emails you opened or did not open, the links you clicked (the content you read or viewed), the time you spent reading or viewing certain content, etc.
The website may automatically collect data on the hardware and software from the user’s computer, as well as some personal data, such as the IP address. Personal data collected by visiting the website are not stored or are stored in an anonymous form and, as such, are not linked to users. This data is used by Google Analytics, and Google LLC processes the data within the legally permitted data processing scope.
The data is used only to prepare general statistics on website usage. Data is collected using cookies. The use, management, and deletion of cookies are further described in the cookie policy chapter.
Data Processing
The Administrator processes data based on the law and its legitimate interest, unless the interests and fundamental rights and freedoms of the user to whom the personal data relate, and who should be protected as such, prevail. The Administrator will always exercise its judgment within the framework of its legitimate interest based on the applicable law. The further use of data in pseudo form or in aggregated form (cumulative form), for example, constitutes a legitimate form of data use for the purpose of marketing or other business or technical analysis of Villa Franka Nedešćina.
Data Users
Villa Franka Nedešćina hereby undertakes not to sell, rent, or trade your personal data. Your personal data will not be sent or transferred to a third country or international organization, unless required by law or the legislation of the European Union (mandates of courts, prosecution bodies, etc.).
Within the scope of legal competencies, your data may be disclosed to:
- Information technology service providers, within the framework of their services and maintenance of hardware and software where your data is stored.
- The website administrator.
- In some cases, service providers (third parties) that provide website access, application development, hosting, maintenance and security backups, archiving, virtual infrastructure, payment processing, and other services for which they may require access to or use of the data.
In some cases (for example, re-marketing), data administration is with third parties that transfer such data to us based on their privacy policy. As users, you can manage your own data and information and control the scope of data and information we receive from third parties (e.g., social media) using the appropriate privacy settings in your user accounts with those third parties. Villa Franka Nedešćina is not responsible for what third parties do with your personal data, and we recommend that you use reliable applications and set up appropriate privacy settings with them to protect personal data.
The Villa Franka Nedešćina websites have external links to websites that are not under the control of Villa Franka Nedešćina. By visiting these websites, you may submit personal data to third parties, with whom Villa Franka Nedešćina does not have a contract for the processing of personal data. These websites have their own privacy policies on which they base their processing of personal data. We recommend that you read the privacy policies and inform yourself about how your personal data is processed when you visit these third-party websites.
Consent
Personal data that the administrator has acquired through the use of the website or that you provide by submitting any form from any of our websites or by subscribing to a newsletter or other e-notifications are processed with your explicit and unambiguous consent based on Article 6 (1), (a) of the EU General Data Protection Regulation (GDPR).
You consent to the processing of personal data by Villa Franka Nedešćina when you use the website and click “Send” on web forms. The administrator will provide an option for your consent whenever necessary without a confirmation window. The user’s personal consent is the use of their free will so that their personal data may be processed for a specific purpose, based on the data provided and guaranteed by the administrator in this privacy policy.
In addition, the user expressly agrees, without limitation, to their personal data being processed for the purpose of pre-contractual procedures and the conclusion and fulfillment of contracts, as well as, without limitation, for post-contractual procedures.
You can withdraw your consent for any data processing purpose at any time by sending a written notice by regular mail. In such a case, we will no longer use your personal data for the purposes described in the paragraph above. Such withdrawal of consent does not affect the lawfulness of the processing of your personal data prior to your withdrawal.
Your Rights
In accordance with applicable law and the EU General Data Protection Regulation (GDPR), you have the right to access, modify, erase (right to be forgotten), export your data, and restrict the processing of your data, and you have the right to object at any time.
If you wish to exercise any of your rights or obtain additional information or submit an official complaint, you should send us a written notice to: Villa Franka Nedešćina, Klapčići 38k, HR-52231 Nedešćina or to the e-mail address: info@villa-franka.eu.
Your request will be analyzed by a person accredited for the protection of personal data and answered within 30 days or in accordance with the GDPR and Article 37 under EU Regulation 2016/679 of the European Parliament of April 27, 2016.
Data Retention Period
Data collected by the website administrator is retained for use by the administrator in accordance with the terms and purposes specified in this Privacy Policy. Personal data is stored on the website (as inquiries or contact forms) and in cases of additional processing and communication with the user, in related company databases (such as CRM, commodity management software, etc.).
Data retention periods may vary and may be subject to the regulation of specific sectoral legislation (e.g., accounting, tax). Different sectoral legislation provides for different mandatory retention periods that require Villa Franka Nedešćina to erase personal data after the expiration of the data retention period.
As a user, you have the right to data review and to the processing of your data by authorized processors, by submitting a written request to Villa Franka Nedešćina, Klapčići 38k, HR-52231 Nedešćina (e-mail: info@villa-franka.eu). We will review your request and respond in accordance with GDPR legislation.
Copyright
The administrator of this website is Villa Franka Nedešćina. The content published on the Villa Franka Nedešćina website. The website is the property of Villa Franka Nedešćina and may only be used for non-commercial purposes, provided that all copyright notices are preserved and cannot be rewritten, copied or reproduced in any other way.
Reservations
Villa Franka Nedešćina will provide accurate and up-to-date information and data on its website with the utmost care. However, it cannot guarantee that all information is accurate or complete and cannot take responsibility for damages caused by such information. Villa Franka Nedešćina assumes no responsibility for consequential damages related to the content of the website. Villa Franka Nedešćina assumes no responsibility for viruses that may be transmitted to users from this website and hereby encourages users to adequately protect themselves from viruses before downloading any content from this website.
Villa Franka Nedešćina is not responsible for temporarily non-functional websites or inaccurate data on the website and is not responsible for damages caused by the use of incomplete or inaccurate data.
Neither Villa Franka Nedešćina nor any other natural or legal person involved in the development of this website is responsible or liable for any damage caused by accessing or using the data on the website or due to the inability to use the data from this website or for any inaccurate or incomplete content on the website.
We reserve the right to redirect users to other websites on the World Wide Web, and we are not responsible or liable for any content on those websites.
Changes to the Privacy Policy
The administrator reserves the right to change or amend the privacy policy for website users at any time and without prior notice. We suggest that users check the latest date of the general terms of use and its amendments before using the website.
ValidityThe personal privacy policy on this website is valid from October 1, 2025, and may be changed or supplemented at any time.